• Office Number 718, 7th Floor, KU PLAZA, Haile Sallassie Avenue, Nairobi CBD.

Fanisi Tech Limited is a leading Information and Communication Technology (ICT) company specializing in the provision of Microsoft Dynamics ERP (Enterprise Resource Planning) systems,Its Extension with other Apps and Data Analysis.

Established in 2018, the company has been at the forefront of delivering innovative business solutions to
organizations across different industries

Contacts

📍 Office Number 718, 7th Floor, KU PLAZA, Haile Sallassie Avenue, Nairobi CBD.
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Fanisi Tech Limited

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Customer Relationship Management

Customer Relationship Management (CRM)

Transform your customer relationships with our comprehensive CRM solutions. We help businesses build stronger connections with their customers through intelligent data management, automated workflows, and personalized engagement strategies.

Our CRM services combine cutting-edge technology with proven methodologies to help you understand, serve, and retain your customers better. From implementation to optimization, we ensure your CRM system delivers measurable results.

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Key Customer Relational Management (CRM) Features

Contact Management

Centralized database for managing customer information, interactions, and history.

Sales Analytics

Track sales performance, pipeline management, and forecasting tools.

Marketing Automation

Automate email campaigns, lead nurturing, and customer engagement.

Customer Support

Integrated ticketing system and customer service management tools.

CRM Solutions Comparison

Features Basic CRM Advanced CRM Enterprise CRM
Contact Management
Sales Tracking
Marketing Automation
Advanced Analytics

Industry Solutions

Retail

Track customer preferences and purchase history to personalize shopping experiences.

B2B Services

Manage complex sales cycles and maintain strong client relationships.

Healthcare

Streamline patient communication and appointment management.

Education

Track student engagement and manage institutional relationships.

Implementation Process

1

Discovery & Planning

Analyze your business needs and design a tailored CRM strategy.

2

Data Migration

Securely transfer your existing customer data to the new CRM system.

3

Configuration

Set up customized workflows, automations, and integrations.

4

Training & Launch

Comprehensive team training and ongoing support for smooth adoption.

Ready to Transform Your Customer Relationships?

Let's discuss how our CRM solutions can help you build stronger customer connections and drive business growth.


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